Australian Base Implementation Guide

This page is part of AU Base v4.0.0 based on FHIR R4. For a full list of available versions, see the Directory of published versions

Defining URL:
Title:Contact Purpose
Status:Active as of 2022-03-31

The purpose for which an associated contact can be reached.

Publisher:Health Level Seven Australia (Patient Administration WG)

HL7 Australia© 2018+; Licensed Under Creative Commons No Rights Reserved.

OID:2.16.840.1.113883. (for OID based terminology systems)
Source Resource:XML / JSON / Turtle

Logical Definition (CLD)

This value set includes codes based on the following rules:


This value set contains 12 concepts

  after-hours HoursContact to be used during an after hours period as determined by the contact entity. An after hours period is a period of time outside of normal operating periods of the entity or service.
  medical-record RecordContact for medical/clinical records including provision of results to a practitioner or the correction of a clinical record.
  emergency to be used in an emergency.
  clinical-emergency EmergencyContact to be used in a clinical emergency.
  legal for legal concerns or enquiries.
  privacy for concerns or enquiries relating to privacy of information.
  BILL details for information regarding to billing/general finance enquiries.
  ADMIN details for administrative enquiries.
  HR ResourceContact details for issues related to Human Resources, such as staff matters, OH&S etc.
  PAYOR details for dealing with issues related to insurance claims/adjudication/payment.
  PATINF information contact for patients.
  PRESS contact point for matters relating to press enquiries.
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